MEDFORD, Mass. - BostonChron -- Labthink International, Inc, a leader in Packaging Testing, announces the 10th anniversary of CEO Craig Primiani, a milestone achievement marked by designing and implementing extensive on-going sales systems and processes which have yielded profound growth while maintaining and growing profit margins.

Craig Primiani stated at the World Pack Talk Show by the World Packaging Organization, June 15, 2021, "We don't mind challenges. Part of the culture of the company is we look for challenges that we can develop a product for. So if anyone has a problem with some kind of soft flexible packaging material, where you need data, testing or some type of analytics on that, we are here to help. And as part of WPO we would be honored to have a conversation and see if we can help you and if we can't help you we'll try to find another resource for you because the thing about Labthink is we are all about long term. We're all about helping companies and if maybe we can't help with our product, we have 200 plus people worldwide, we may have resources to direct you in another direction so as long as we're helping companies evolve to get better, that's what we're about."

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Colleagues remarked "As the CEO of Labthink International, Craig leads, guides, supports and inspires many of us from Labthink senior management to colleagues throughout the entire organization each day in the past ten years. Craig Primiani's commitment and contributions to the company and its development have been invaluable. A heartfelt thank you to Mr. Primiani for your dedication and hard work in making Labthink successful!"

Key Milestones:

• A perfect Google customer review score, great customer service is the reason.  
• Introduce six cell OTR and WVTR combination permeation analyzers at a very affordable price, game-changing technology that has revolutionized our industry.  
• Established three new international sales and services to support hundreds of channel partners; there is nowhere in the world we do not have customers.

Craig Primiani, CEO, states: "Customer service is a value, not a priority; priorities change, values are forever."

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• $150+ Million Contracted Backlog, Strategic Acquisitions Adding Millions In Recurring Revenue, Improving Margins & A Clear Path Toward Profitability

Susan Havey adds: "Craig is always putting the customer first and lives by a code; customers are why we exist."

Future Outlook:

• Labthink is focused on being the industry leader and helping the world develop innovative packaging materials that improve life while utilizing the latest materials developments.
• Labthink will continue to be strategic partners with all our customers, not just vendors. We want to be part of the solution and meet our customers' challenges as one team.
• We are proud to participate in many worldwide conferences and trade shows, including Pack Expo Las Vegas on September 29-30, 2025. We hope to see you there.

https://www.labthinkinternational.com/en-us/index.html.