TruVideo Car Dealership App Can Increase ROI by 15 to 20%

Massachusetts-based innovator and app developer, TruVideo, has created a service that can expand dealership ROI by 15% to 20%.

BOSTON - BostonChron -- Car dealerships interested in boosting their return on investment (ROI) for their service departments have numerous options available to them, but none are as user-friendly and easy to implement as TruVideo. The video and texting platform is designed to make communication with customers simpler, more effective, and more efficient, thus improving overall customer satisfaction and increasing ROI.

What Is TruVideo?

At its core, TruVideo allows customers and dealerships to communicate with one another via a simple platform. Dealerships can record detailed videos that specify the exact issues with customers' vehicles, then deliver those videos via text or email. Customers can stream the videos from their smartphones, too, which allows them the opportunity to see exactly which repairs they need. If these customers have questions about those repairs, the TruVideo app allows for text and email communication, which enhances the interaction between the dealership and the customer. In fact, dealerships that use TruVideo see an average increase of 15% to 20% on their ROIs, and they also see greatly improved customer satisfaction index (CSI) scores.

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How Does TruVideo Increase Earnings?

Dealerships using TruVideo see increased ROIs and earnings for a few different reasons. Dealerships offering TruVideo service are far more popular among their clientele because they feel like VIPs when the service technician takes the time to record a video and explain exactly the issue with the vehicle. Not only do customers get to learn more about their vehicles and their issues, but they get to experience transparency and honesty that is sometimes difficult to find in the automobile industry. At the end of the day, when customers feel like they can trust a dealership, and when they know exactly what they are paying for, they tend to spend more on quality parts and labor, which increases dealership earnings substantially.

Plentiful Tools for Dealerships

TruVideo gives dealerships the ability to know exactly when their customers viewed a video, how many times a video was viewed, and how long each customer watched for each individual viewing. Dealerships also receive daily reports that highlight the number of videos that were recorded, sent, and viewed by their customers, and this can help you see just how much TruVideo can do for your company's earnings.

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To learn more about TruVideo, feel free to visit the company's website where you can book a free demo of the TruVideo app for company. You can live chat with a friendly agent, send an email to info@truvideo.com, or even contact the company via a short online webform. For more information please visit https://truvideo.com.

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TruVideo
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Source: TruVideo
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